Need help with an order?
Contact us directly and we'll help you resolve the issue.
My Orders
Check your order status
Payment issue
Check a payment or transaction
Delivery location
Manage or check your delivery address
Frequently asked questions
How do I place an order?
Choose your food, add it to your cart, select a delivery location, and continue to checkout.
Can I schedule an order?
Yes. You can choose a future delivery date and available time slot during checkout.
Why is my order waiting for confirmation?
Your order may need to be checked by our kitchen before it can be confirmed. We may contact you if necessary.
How will I know if my payment succeeded?
Once the payment gateway confirms your payment, your order will automatically be updated.
What if I was charged but my order is not updated?
Please don't make another payment immediately. Contact us and we'll check the payment status.
Support hours
Support is available during our operating hours.
10:00 AM – 10:00 PM
Parijat Kitchen